This short video focuses on how small process improvements and challenges can have a big impact on the experience of a vulnerable customer in debt. Watch it now.
As the pandemic began changing the socio-econimic landscape within the UK we took the time to reflect and amend how we approach debt recovery on behalf of our clients. Read how and why we now do things differently.
A look at what the market trends are, numbers and what this could mean for businesses within the public sector.
Open Banking has the ability to assist with the fair treatment of customers so how can different sectors benefit?
A look at the trends of the debt market and industry. Written by Indesser's Director of Consumer Affairs, Strategy and Market Devleopment.