Environmental and Social Governance

Our ESG mission

Our mission is clear – we want to help more people live their financial best and make the debt industry better for everyone. We are committed to using our unique data to create a legacy, making a measurable impact on the financial landscape and creating a more sustainable future by identifying and tackling some of the barriers to financial inclusion.

Read our latest ESG Report

Making Ends Meet - Unravelling the cost of living spiral  

We want to give our consumers the opportunity to act as well as the ability to act. We are working with partners such as Money and Pensions service and Policy in Practice to signpost consumers to tools, services and advice to help maximise income and make the most of their money.

We are also committed to the next generation of consumers, working with Speakers for Schools to deliver financial education in schools and colleges, teaching valuable skills such as budgeting and online security. We will work with more than 1,000 young people every year to improve their financial resilience in the future.
Equifax UK Announces Two-Year Partnership with Centre for Social Justice  

Consumer experience is at the heart of our business and we are working with Money Advice Trust and our strategic suppliers to continually improve vulnerability standards within the debt services industry. Vulnerability has significantly changed over the last few years so we are ensuring our teams have the skills and confidence to provide the best service to consumers and get outcomes for our clients. We are working towards ISO 22458: 2022 to embed inclusivity in the services we deliver every day.

We want to be a good corporate citizen. As part of a global business, we have pledged to reduce our environmental impact and have committed to a net-zero greenhouse gas emissions by 2040. We recognise that small changes make a big difference – we have a digital-first marketing policy and our new Nottingham office will reduce our emissions by up to 50%.

We are committed to working with suppliers who share our values and improving the prospects of the communities we touch, creating new employment opportunities in the areas which need it most and providing training and apprenticeships to improve accessibility to careers with a global organisation.

Our people is one of many things that makes TDX unique. We were the first CRA to sign up to the Women in Finance Charter and we are committed to decreasing the gender pay gap across our industry. We are currently working towards becoming a Disability Confident employer and are signatories to the Mental Health at Work Commitment Standards. In 2022 we signed up to the Social Mobility Pledge to demonstrate our ambition to level the attainment gap and create a more equitable future for all. Through our community outreach, we hope to inspire the next generation of diverse bright minds to make us a more sustainable business for the future.

In 2023 we were awarded the Social Value Quality Mark demonstrating our excellence and commitment to our purpose.

Gender Pay Gap Report

We are commited to being open, transparent and accountable in our treatment of employees, and this extends to equality and diversity.

Gender pay reporting regulations give us the opportunity to share our record in this area and to reinforce our commitment to reducing the gaps reported.

The following reports, data and information presented in this report are accurate and meet the requirements of the UK Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.

2023 Report

2022 Report

2021 Report

2019 and 2020 Reports