Awards and accreditations

We are a member of The Credit Services Association (CSA). The CSA is the only national association in the United Kingdom for companies active in the provision of services relating to the recovery of debts. View its members' code of practice.

We are also a Living Wage Employer. The real Living Wage is based on the cost of living and is voluntarily paid by over 4,200 employers. We are proud to be one of them.

TDX Group has also achieved the following International Organisation for Standardisation (ISO) standards:

ISO 27001 – Information Security Management

ISO 9001 – Quality Management across the Recoveries Management business

ISO 22301 – Business Continuity Management

ISO14001 – Environmental Management

Read our environmental statement

TDX Group is mindful of its impact on the environment and seeks to improve its environmental performance where reasonably possible

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Trade awards

We are proud to have won and been shortlisted for the following awards.

2021: Credit Awards - Collections & Recoveries Service Provider of the Year
2021: Shortlisted for Credit Awards - Company Award for Business Continuity - Under 500 employees
2021: Shortlisted for Credit Awards - Public Sector Team of the Year
2020: Utilities & Telecoms (U&T) Awards 2020
Category shortlisted for: Transformation Programme of the Year
Finalist name: Customer Experience Team
2020: Finalist - Best Vulnerable Strategy Credit Awards
2020: Finalist - Best Conduct in Collections Credit Awards
2019: Natalie Tate shortlisted for Vulnerability Champion at Credit Strategy's Vulnerability Summit
2019: Shortlisted for Best Conduct and Culture at Credit Strategy's Vulnerability Summit
2019: Shortlisted for Best Vulnerable Customer Support Initiative at Credit Strategy's Vulnerability Summit
2018: Winner of Contribution to the Community at the Nottingham Post Awards
2017: Winner of Contribution to the Community at the Nottingham Post Awards
2017: Winner of Best Company to Work for at the Credit Awards
2016: Finalist for Best Fundraising or Volunteering Campaign at the Credit Awards.
2015: Finalist for Corporate Social Responsibility Initiative at the Credit Today Awards.
2014: Shortlisted for Treating Customers Fairly at the Credit Today Utilities and Telecoms Awards.
2014: Shortlisted for Best Use of Technology for Customer Journey Information (CJI) and VENDO at the Credit Today Utilities and Telecoms Awards.
2014: Winner of the Corporate Social Responsibility Initiative at the Credit Today Awards.
2014: Shortlisted for Best Use of Technology for Customer Journey Information 'CJI' at the Credit Today Awards.
2014: Awarded third best place to work in Spain, in a survey conducted by the Great Place to Work® Institute.
2014: Winner of Contribution to the Community Award at the Nottingham Evening Post Business Awards.
2013: Winner of Best Use of Technology at the Credit Today Utilities and Telecoms Awards.
2013: Winner of Best Marketing Campaign at the Credit Today Awards.
2011: Winners of Innovation of the Year at the Credit Today Debt Collection Awards.
2011: Highest rating from Standard & Poor for debt placement and management.
2009: Awarded ‘Best Use of Technology - In-House Solutions’ at the Credit Today Debt Collection Awards for what has evolved to become PLATO.
2008, 2009, 2011 and 2012: named in the top fifty best places to work in the UK, in a survey conducted by the Great Place to Work® Institute.
2008: Ranked 11th in The Sunday Times Fast Track 100 table of the UK’s top-performing private companies.
2008: Named in the Financial Times’ Best Work Places UK.

Meet the team

Introduce yourself to some of the faces behind TDX Group as well as the wider Equifax brand. We've highlighted key client-facing staff members as well as an introduction to our execs.

Working at TDX Group

We have almost 300 staff members in our Nottingham office as well as Equifax locations in Leeds and London. Find out what it's like to work for TDX Group, the perks, the roles and the vacancies.

Environmental and Social Governance

At TDX Group, we believe that any action we take should be for the benefit of all, and this belief runs through everything we do. Our corporate social responsibility (CSR) programme is a natural extension of this.

Prompt Payment Code

We are committed to supporting our suppliers and are abide by the voluntary Prompt Payment Code. Find out what this means for you.