In recent years there has been a significant shift in the technology landscape which, if harnessed by the collections and recoveries industry, could help to improve the customer experience.
Using data to change business structures, focus and processes can result in a more customer-friendly collections process. Read the insight by Natalie Tate.
TDX Group and Equifax have reached the finals for four awards at this year's Credit Statergy Credit Awards. Find out which awards we're in with the chance of winning and why we believe we're finalists.
Richard Haymes explains how, through better use of data, companies can improve their debt recovery performance, reduce costs, and support their customers through debt solutions.
Our vision is that together, we are going to make Equifax as diverse as the consumers and clients whose financial outcomes we work to improve, and Diversity and inclusion will be an inherent part of our culture.