Privacy Policy

About TDX Group

TDX Group does not work directly with consumers as we solely provide business services to creditors and debt portfolio owners including banks, utilities and telecoms companies. All of the personal consumer information that we process as part of providing these services remains under the legal control and ownership of TDX Group’s clients (the “Data Controller”). TDX Group is only permitted to process this personal data in order to provide the contracted business services.

We are committed to the responsible, secure and safe management of consumer data for the purpose of providing our products and services, and take all reasonable steps to prevent any unauthorised access to personal information. Where we share data with suppliers and business partners, these organisations are subject to appropriate oversight.

TDX Group is registered with the Information Commissioner’s Office with Data Protection registration number Z8644453 and is authorised and regulated by the Financial Conduct Authority.

You are entitled to see the personal information we hold on you. Any requests for a copy of your data should be made directly to the organisation who you owe money to. In instances where you request a copy of your information from us, we will identify the affected organisation(s) and will forward the request to them on your behalf; this may involve some delay to your request as the organisation may then need to request further information, such as proof of identity. To submit a subject access request, please email

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