TDX Group | An Equifax company

UK debt recovery experts

TDX Group has over 15 years of experience in helping businesses manage collections, recoveries, debt sale and personal insolvencies.

Our services

We have a select number of products and services which have been designed with the debt industry in mind. Data is at the heart of everything we do to ensure that we’re enabling the best outcome for businesses and consumers as possible.

Our products and services offer control and insight with the choice of standalone products and additional complimentary services depending on the business need. This means we’re able to offer support to businesses on meeting their debt recovery needs on a scale that they choose.

Latest news and insights

Treating Customers Fairly During COVID-19

A whitepaper discussing the practical implications of COVID-19 and the challenges of deciding on collections activity. Read the full article.

Is Panel Management Still Relevant?

A discussion around whether panel management is still relevant in 2020. We delve into the contraction of the DCA market and weigh up in-house versus a panel manager.

17 February 2020

The Use of Data Within Collections

Understanding how businesses can use data within the collections cycle can drive competitive advantage, so long as the quality of data is good. Read how data specifically with collections can improve customer lifecycles.

17 February 2020

Who Benefits From Using Personal Data?

Should companies be able to decide when they want to use personal data and when they want to ignore it? We look at this question and ask more to understand what's fair for the end customer.

2019 Q1 Insolvency Market Trends

Insolvency Data | Round-up of news from quarter one about insolvency solutions, along with our view on volumes and the outlook for those struggling financially.

Harnessing Technology Within Collections and Recoveries

In recent years there has been a significant shift in the technology landscape which, if harnessed by the collections and recoveries industry, could help to improve the customer experience.

06 January 2020

Christmas hangover as Brits feel the financial pressure

As the hangovers of Christmas excesses hit, over one fifth of Brits (22%) say they feel most financially under pressure in January, according to research from TDX Group, an Equifax company.

03 January 2019

More debt advice capacity needed as IVAs reach record levels

Following the release of the Q2 2018 Insolvency Service insolvency statistics today, Richard Haymes, Head of Financial Difficulties at TDX Group, an Equifax company, calls for improved debt advice services.

Recycling part one: breaking the pattern

Debt Review Newsletter | The debt industry has, for many years, existed on a diet of repeated placements (referred to as ‘recycling’) at increasing commission levels and reducing expectations. At TDX Group, we are looking to reinvent the recycling process by better utilising customer data to make the best decisions possible.

Recycling: A case study of stopping activity

Debt Review Newsletter | With one of our larger clients we recently proved that one in five accounts eligible for placement with debt collection agencies (DCAs) should not be placed. Find out more about our approach.