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How to identify and support your financially vulnerable customers

Can your business effectively identify and manage customers that may be vulnerable or have affordability issues?

Engaging with People in Debt: A Guide to Effective Communication while Recovering Debts

A Guide to Effective Communication while Recovering Debts

Equifax UK Announces Two-Year Partnership with Centre for Social Justice

This two-year partnership will allow Equifax and the CSJ to identify and address some of the barriers to financial inclusion among the hardest hit households, with the aim of helping more people in the UK live their financial best.

Making Ends Meet: Unravelling the cost of living spiral

UK Financial Health Report 2023

The ‘new vulnerable’: identifying and redefining vulnerability in 2023