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Home | News

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19 / 06 / 20

What does V+ mean for Vulnerable Consumers?

Whilst every FCA regulated creditor and debt collection agency is more than capable of identifying and handling different types of vulnerability on a customer call, we felt that something more was needed for those customers who even before we speak to them, we already know, or have good evidence to suspect, may be vulnerable.

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10 / 06 / 20

Introducing our V+ Partners

A couple of weeks ago TDX Group launched its V+ services to help creditors better identify and manage vulnerable consumers with problem debt.

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04 / 05 / 20

How Will COVID-19 Impact the Insolvency Industry?

Our insolvency experts have analysed the data and made predicitions on the impact of COVID-19 on the insolvency industry, Read their thoughts today.

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08 / 04 / 20

Treating Customers Fairly During COVID-19

A whitepaper discussing the practical implications of COVID-19 and the challenges of deciding on collections activity. Read the full article.

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10 / 03 / 20

Who Benefits From Using Personal Data?

Should companies be able to decide when they want to use personal data and when they want to ignore it? We look at this question and ask more to understand what's fair for the end customer.

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