Richard Haymes explains how, through better use of data, companies can improve their debt recovery performance, reduce costs, and support their customers through debt solutions.
TDX Group and Equifax have reached the finals for four awards at this year's Credit Statergy Credit Awards. Find out which awards we're in with the chance of winning and why we believe we're finalists.
Using data to change business structures, focus and processes can result in a more customer-friendly collections process. Read the insight by Natalie Tate.
In recent years there has been a significant shift in the technology landscape which, if harnessed by the collections and recoveries industry, could help to improve the customer experience.
A discussion around whether panel management is still relevant in 2020. We delve into the contraction of the DCA market and weigh up in-house versus a panel manager.