The ‘new vulnerable’: identifying and redefining vulnerability in 2023

Home | News | The ‘new vulnerable’: identifying and redefining vulnerability in 2023

Learn how Creditors can better support customers feeling the pinch by adapting their collections and arrears strategies.

  • How the past few years changed the face of vulnerability 
  • What this means for identifying vulnerable consumers
  • How can you support those consumers whilst continuing to think commercially and work compliantly



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