TDX Report: Money, votes and warm coats - how current turmoil is impacting consumer debt

Home | News | TDX Report: Money, votes and warm coats - how current turmoil is impacting consumer debt
We are in a well publicised cost of living crisis, complemented with political turmoil seen throughout the summer and autumn, and war in Europe contributing to chaos in energy markets. At TDX Group we are asking how do these events change the debt landscape, how will these anticipated changes be impacted by society, and what as an industry can we do to help.  

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Further reading

In Conversation with Customer Contact Week discussing financial health and financial education

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Maxed out Brits: Credit consumption on the rise, with consumers taking on more debt for longer

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Sigma Connected and TDX Group form strategic partnership to support ethical debt collections

Debt management specialist TDX Group, an Equifax company, has partnered with business outsourcing provider Sigma Connected, drawing on their respective debt insights and collection expertise for an all-in-one recovery solution package for clients.

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The Evolution of Debt Collection: Embracing Digital Solutions

In the last 3 years we have seen a 33% increase in online payments. When compared to 2021 we have observed a 200% increase in web portal usage and in the last 12 months engagement through web chat has increased by 50%.

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