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British Telecom (BT)
Manually compiling DCA queries and complaints on spreadsheets was leading to significant process issues for BT.
TDX Group solution
BT chose to utilise real time Query Portal technology for managing external DCA queries
In the first year of using PLATO, our client increased average monthly collections by 50% for final debt.
Stress testing recoveries capability against performance and regulatory requirements
Due diligence: debt valuation and forecasting
How we identified potential improvements in recoveries for a global bank