Director of UK Debt Recovery
Carlos joined TDX Group in 2007, and has been focused on building new ventures and growing TDX Group's insolvency and debt recovery services ever since. As the head of UK debt recovery, he is responsible for TDX Group's debt collection and recovery services for private and public sector clients and managing the UK’s largest panel of debt collection agencies (DCAs)
With over 25 years' experience in retail and corporate financial services, Carlos has a keen eye for spotting new market opportunities and delivering high impact business change, process re-engineering, M&A integration and eCommerce initiatives. He is a part of the TDX Group senior leadership and shareholder responsible for building and growing the business culminating in its acquisition by Equifax in early 2014.
As the head of UK Debt Recovery, he is responsible for the collections and recoveries services provided to creditor clients and managing TDX Group’s extensive debt collection agency panel
Articles by Carlos:
Problems he can help solve: Using data insight to optimise collections treatments to deliver fair treatment of customers and superior net returns to clients.
Additional achievements: Carlos is a member of Credit Strategy's Credit 500 Index 2020.
Hobbies outside of work: Carlos can be found wrestling with the challenges of trying to live 'off-grid'.