Our story

TDX Group was founded in 2004 on the belief that the recovery of debt could be more efficient, effective and fair through the use of more data and analysis. That core belief hasn’t changed and we admit it, we're on a mission to make the debt industry better for everyone.

Who are we?

Who are we? We’re debt services experts for both the private sector and, with Indesser, the public sector. We benefit from the backing, systems and stability of our parent - global data, analytics, and technology company Equifax.

Together with Equifax we have the unique capability to service the entire customer journey through our complementary products and services.

What do we do?

With a heritage of innovation and over a decade of learning, insights and experience, we know what better looks like – because we defined it. It’s the ability to provide businesses with the control, knowledge and understanding they need to improve their decision making and maximise their collections potential, whilst treating customers fairly.

We stand firmly, honestly and reassuringly behind these businesses, providing them with the expertise, support and resources necessary to do exactly the same for their customers.

How do we do it?

We intelligently harness powerful data, analytics and segmentation to form a holistic overview of the consumer across the entire debt recovery lifecycle. We embrace automated, highly scalable technology designed specifically with the debt industry in mind to provide collections, recoveries, insolvency and debt sale solutions.

We share market-leading, trusted, proven and authentic expertise delivered by highly qualified, specialist individuals.

Why do we do it?

We pioneer a fair, flexible and sustainable approach - because we understand that by knowing more and tailoring the approach to meet an individual's needs, creates a better experience and outcome for everyone.

We continually seek out new ways of making debt resolution better for everyone. We listen, we understand and we care about reducing the impact of debt. As expert practitioners, we get the job done. In doing so, we drive ever improving standards to deliver exceptional results for you, and to elevate the experience for every consumer.

We admit it, we're on a mission - to make the debt industry better for everyone.