Experience of working with both central and local Government departments.
Having worked with both central and local Government departments to deliver increased effectiveness and improved efficiency in collections and recoveries, we appreciate some of the unique sensitivities and challenges of reducing the amount of money owed to the Government by individuals and businesses. Legacy processes and old technologies can hamper progress and the protection of the vulnerable is critical.
We bring our extensive experience of credit risk management in the private sector to the public sector to deploy advanced analytics to maxmise value from debt assets.
Our industry-leading analytical customer profiling can differentiate between those who cannot pay and those can but will not. So, at the same time as improving collections, we can help identify and protect those who need support, allowing for earlier detection and improved debt prevention.
With the ability to meet all areas of public sector requirements from early collections, through the legal process to enforcement, we can offer a full range of engagement models from full outsourcing to 'problem specific' solutions.
Public sector clients most frequently purchase:
- Advisory services to build collections strategies and to value assets
- Fully integrated debt collection solution to reach the broadest panel of debt collection agencies (DCAs) in the UK
- UK's largest debt placement and management Platform, PLATO
- Access to 50+ DCAs
- Over 130 Advisory engagements undertaken
- Experience of public sector procurement and contracting process
- Consultative and execution engagements with several central Government departments and local authorities