TDX Group

Public Sector

In an extremely difficult economic environment, painful decisions are being made about public service cuts. However, with over £30 billion in tax and other revenue owed to the government, the most effective ways of reducing this ‘tax gap’ must also be at the top of the agenda.

Learning from the private sector
Having worked extensively across the financial services, utility and telecoms sectors, TDX Group can bring an unrivalled breadth and depth of private sector experience, knowledge and data to provide a fresh view of how to reduce the gap and collect money owed.

Put simply, our approaches can put money back where it should be – going into public services rather than being used to chase after debt.

Supporting public sector needs
In addition to working within the private sector, TDX Group has worked with a number of local and central government departments and we fully appreciate some of the unique sensitivities and challenges of reducing the amount of money owed to the government by individuals and businesses. For example:

• Legacy processes and old technologies can hamper the progress you want to make. Tailored to your needs, we can offer a full range of options from full outsourcing, to ‘problem specific’ solutions.
• The protection of the vulnerable is critical. Our industry-leading analytical customer profiling can differentiate between those who cannot pay and those who will not pay. So, at the same time as helping you better collect money from those who can pay, we can also help identify and protect those who need support, allowing for earlier detection and improved debt prevention.

Specialist team
We have a team dedicated to helping the public sector adopt, and where necessary adapt, private sector practices to get the best outcome when it comes to collecting money owed to them by tax payers.

If you would like to speak to one of the team or find out more, call us on 0115 953 1200 or email info@tdxgroup.com

Some of our tools:

Consultancy: our debt management experts and analysts work closely with clients from the outset, to understand their needs and requirements while identifying opportunities and defining strategies for improvement in liquidation.

Recoveries Management: based on your criteria, we can determine the best approach to collect each segment of debt, including placement with the best agency within our network of over 50 leading collection agencies. We can ensure each individual account receives the most appropriate treatment for the customer’s circumstances. We are ranked by Standard and Poor's as a Master Servicer.