TDX Group

DMX (Debt Management Exchange)

TDX Group launched the Debt Management Exchange (DMX) in July 2008 to provide an outsourcing solution for creditors to improve the review process of debt management plans (DMPs).

DMX has invested in a technology platform and infrastructure that enables it to provide a significantly enhanced and lower cost service compared to many creditors’ in-house operations.

The service processes DMP proposals on behalf of creditors. It considers each case individually, ensuring the review is conducted in a timely and efficient manner and is sympathetic to the individual consumer’s circumstances. DMX provides the benefits of a central hub to the debt management process – automation, consistent standards, improved efficiencies, reduced costs, increased returns over time and above all, increased insight and assessment. 

Creditors gain a number of benefits from the service, including:

• Greater understanding of the consumer, whilst driving appropriate treatment of debt for each individual debtor (treating the customer fairly);
• Reduced operational costs;
• Increased returns over time through better DMP decisioning;
• Reduced DMP failure rates;
• Improved MI and tracking of the DMP portfolio for financial management and provisioning;
• Forum for engaging the industry.

Debt management plan providers also gain access to a range of benefits:

• Automation of information exchange;
• Reduction in paper processes;
• Reduced time decisioning;
• A single point of contact for multiple creditors;
• Reduced document distribution.

TDX Group, as the leading provider of debt solutions is uniquely positioned to work with creditors and providers to supply this full service debt management solution.

For further information, please contact DMX@tdxgroup.com